Inbound Call Handling Services

Trusted telemarketing/contact centre services for your business

Prospect Connect has an established contact centre for your inbound call handling requirements. Courteous, proactive staff to represent your company professionally, as we aim to be an ‘extension of your business’. Script building services are included to create appropriate call process flow with as necessary supportive product training depending upon the service engaged.

Whether you need support for call overflow or you want a professional contact centre to handle any calls on the back of a specific marketing campaign, Prospect Connect can help with:

  • Customer help desk and web enquiries
  • Marketing/advertising enquiry handling
  • Customer services and ordering/booking support
  • Technical helpline and product support
  • Overflow facilities and telephone answering (8am-8pm)